PHOENIX GWEN SKINCARE — PRIVACY POLICY

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Information We Collect
We may collect the following information:

Personal Information

• Name

• Email address

• Phone number

Health & Skin Information

• Skin concerns

• Medical disclosures

• Product usage

• Lifestyle factors

This information is collected through consultation intake forms and interactions on our website.

By using this website and submitting your information, you consent to the collection and use of your data as outlined in this policy.

We do not collect or store sensitive medical information beyond what is voluntarily provided for consultation purposes.

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How Your Information Is Used
Your information is used to:

• Provide personalized skincare consultations

• Develop customized treatment plans

• Communicate with you regarding services and recommendations

• Improve service quality and client experience

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Data Storage & Security
Your information is stored using secure third-party platforms, including:

• Square (client records and intake forms)

• Shopify (website and product orders)

• Klaviyo (email communication and marketing)

We implement reasonable administrative, technical, and security measures to protect your data.

While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure.

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Data Sharing
We do not sell your personal information.

Your information may be shared only with:

• Service providers necessary to operate the business (such as payment processors and email platforms)

• Legal authorities if required by law

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Email & Marketing Communication
By providing your email address, you agree to receive:

• Consultation-related communication

• Educational content

• Promotional emails

You may unsubscribe at any time using the link provided in any email.

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Cookies & Website Tracking
Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic and performance

You may adjust your browser settings to decline cookies if preferred.

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Your Rights
You may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data where legally permitted

Requests can be submitted via email.

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Data Retention
We retain your information only as long as necessary to:

• Provide services

• Comply with legal, operational, and record-keeping requirements

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Third-Party Platforms
Phoenix Gwen Skincare utilizes third-party platforms, including Shopify, Square, and Klaviyo.

We are not responsible for and do not control the privacy practices of these platforms. Their individual privacy policies apply separately.

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Policy Updates
This Privacy Policy may be updated at any time.

Continued use of our website and services constitutes acceptance of any changes.

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Contact
For privacy-related inquiries, please contact:
info@phoenixgwenskincare.com